Frequently asked questions

• What is an e-permit?

  An e-permit lets a tourist bus stop at a chosen stop in Ljubljana in a chosen 15-minute slot. Wardens check it by the licence plate, so there is nothing to print.
• How do I book a slot?

  Log in, choose New booking, then the visitor type, the stop, the date and slot, and the bus. Pay by card, or confirm without payment if an exemption applies.
• Can I change or cancel a booking?

  Yes, under My bookings. How late a change or a free cancellation is possible is stated in the terms and on each booking.
• When is a booking free of charge?

  For groups staying overnight at an accommodation establishment in Ljubljana, and for school groups. When booking, choose the establishment or school and confirm the declaration.